"We would like to take this opportunity to say a very big thank you to you and all your staff at The Imperial Hotel for giving us a wonderful Wedding Day. We booked in with you the night before our wedding and the service provided from you and your staff was first class from the moment we checked in. Our Wedding Day was amazing, from the beginning of the ceremony until the wee small hours of the morning. I was slightly nervous prior to the start of the ceremony and may have caused a 'slight' fuss before going in I understand, and for that you really do have my most sincere apologies. The Wedding Breakfast was fantastic, the attention to detail being second to none. Please pass on our thanks to your Chef, our meal was superb and we have had such positive comments from all our guests. The buffet food was also equally delicious and was still being enjoyed by the last few standing at almost 2 am (I'm afraid to say Mike and myself were included with them). We appreciate that you do this all of the time and for you its a second nature, but for us it was a once in a lifetime day, and it would have been so easy to make the wrong choice. We most definitely made the right choice. You and your excellent staff made our day the best day of our lives, a day to remember, and for that we are very grateful to each and every one of you."
Wedding guest thanks
"Thank You to the Imperial Hotel , we had a lovely couple of days with you for the newly married Mr & Mrs Steven Riley in October. We thought our room was comfortable and clean , the staff were very friendly and helpful in all areas and the food at the reception was delicious! We enjoyed eating our varied and ample breakfast with the sea view, the only thing that let everything down was the weather, we would recommend you to others and would love to visit again."
"I would like to thank all the staff who worked at my daughter’s wedding. Everything was so perfect. From the time we decided to hold the wedding at the Imperial everything was so easy. I will always recommended your hotel. A very big thank you."
"Thank you for your guidance and professionalism in making our Wedding Day very special."
Unforgettable wedding and reception
"Thank you for an unforgettable wedding and reception, everything was done perfectly for us, we would recommend your venue to anyone who asked. Thank you very much."
Thanks for a wonderful wedding weekend
Sandra & I would like to write and say thank you for a wonderful weekend we had at our wedding in May. Starting with the Friday night meal we had with our children and grandchildren, the meals and surroundings were superb. The day of the wedding went without a hitch with menu thanks to you both including all the friendly staff who made the complete day a total success. The Sandown Suite makes a lovely wedding room and the meal that followed was wonderful, everyone said how much they enjoyed the day and the surroundings. We found our room very clean and clearly of a good standard, this comment was also passed by others who were staying at the hotel. Finishing the Sunday morning with a good breakfast completed what was for us a wonderful weekend. Once again many thanks, every success for the future."
Big thank you
"We felt we had to drop you a line to say a big “Thank You" to you and your staff for everything to do with Amy & Will's wedding. We have had nothing but compliments from family, friends, on how well the days went, how exceptional the food was and how polite and friendly all your staff were including the breakfast staff on Sunday morning! We know you cater for these occasions often but for it all to come together and make such an important day perfect in every way takes a lot of planning, but you did it!"
"Just wanted to say a massive thanks to you Aileen and staff (especially Paula) for our fantastic wedding day. Thanks to the organization and helpfulness of you guys we had an absolutely superb day and everything was done perfectly. All the guests enjoyed it and have heard nothing but good things about the excellent food and the hotel in general."
60th birthday party
We recently attended a 60th birthday lunch at the Imperial hotel, and were so impressed. Often at these kind of mass catering events, the food takes ages to be served and it's not terribly warm when it gets to you with soggy veg - but not so here! The food was served really promptly with all tables eating at the same time, it arrived piping hot, and beautifully cooked, the chicken melted in your mouth and the vegetables were cooked to perfection. They catered for my wife's gluten free intolerance with a jus rather than the gravy and a really lovely apple crumble for her pudding which I think the rest of the table were quite envious of - although the chocolate tart we all had was also super. The serving team were so calm, polite and happy to deal with awkward requests such as peppermint tea rather than coffee. I don't think we've ever enjoyed a birthday lunch of this kind quite so much. The standard of service and food at the Imperial is a new benchmark.
Race Day celebration
Dear Nick, Aileen & staff, A very BIG thank you to you ALL for making our race day one of the best we have had. The service you provided was well worth your 2 AA rosettes. Our evening meal was absolutely delicious and outstanding in many ways. Staff we so attentive and as usual, nothing was too much trouble. We have received so many compliments from our guests and would like to pass them all onto you by way of a huge pat on the back and thank you. We look forward to seeing you all again on Bank Holiday Sunday.
Golden Wedding Celebration
Please pass our thanks on to your waiting staff, the chefs and everyone involved in our Golden Wedding Celebration. The services was tip top, the food was perfect, Grant ran everything very smoothly. The table looked stunning, the roses were exquisite, thank you so much for them. We had a fabulous day.