|Current Positions available:|
|Due to retirement later in the year we have the following posistion available|
|Night Security Officer / Night Porter|
We are looking to recruit the above position later in the year.
Working 3 Nights a week throught the year
Good Customer Service Skills
JOB DESCRIPTION DUTIES:-
You are required to see that all security precautions are taken during the hours you work to protect our guests, staff, the premises and yourself.
On arrival or when public rooms are closed check all windows are closed, internal and external doors are locked. Fire escapes clear.
To liase closely with your reception colleagues to ensure a happy and cheerful working environment also kitchen colleagues regarding status of equipment in the kitchen
To lock the back gate and undo in the morning
To serve in bar fizz drinks and hot beverages and to prepare and serve sandwiches during the night including room service as required by guests.
To clear down, wipe tables, wash and polish glasses, empty wine cooler of ice, switch off aircon and lock the bar after the last guest has left the bar
Reception Duties to Check in / Checkout customer
To empty all reception bins including the recycling
After the last member of staff has left the building go to the front door with them, ensure that the door is locked and bleep is in function.
To answer the telephone and put calls through to guests
To fax the newspaper order to the newsagents and deliver to rooms when delivered
To close the magnetic fire doors during the night
To update notice board
To carryout bedroom corridor checks.
To set up functions/ conferences etc.. as instructed by duty manager
Cleaning tasks in the ground floor public rooms, behind reception
Fill out sheet for fridge temperatures
To tidy and prepare top kitchen for breakfast including emptying bins / lift (only doing recycling bins when there are other colleagues about so you do not get locked out)
Check and refill milk pergal.
Check dumb waiter has enough cutlery
Provided a continental breakfast service for early departures
Check the breakfast tables are set correct and report any misdemeanors
Set the cold bench in kitchen ensuring the cereal basket fully stocked & stock rotates
Transfer juice glasses from wash up trays to a room service tray.
Make sure there are doileys, large underplates, cereal bowls and saucers
To do anything that assists the breakfast team by putting sugars,
napkins and menus around the Terrace.
Print out laundry reports for housekeepers
Be fully versatile in safety measures in relation to fire and the fire alarm
Assist guests with all reasonable requests
Assist guests with any medical emergencies they may have
To cover holidays and sickness for the other night porter
To carry out any reasonable request made by your Duty Manager
For further information about this vacancy please contact
or apply in writing to
Norfolk, NR30 1EQ